SHIPPING & DELIVERY POLICY

Processing Time:

• Orders are typically processed within 2–3 business days.
• Customized products may take up to 7 business days for dispatch.

B. Delivery Time (After Dispatch):

• Domestic Orders (within [Country]): 3–7 business days.
• International Orders: 10–21 business days (depending on customs and location).

C. Shipping Charges:

• Calculated at checkout based on delivery address and package weight.
• Free shipping may be offered on orders above a certain amount (announced during promotions).

D. Tracking:

Once dispatched, a tracking number will be sent via email or message. You can track your package through the courier service’s website.

E. Delivery Delays:

• We are not responsible for delays caused by courier services, public holidays, or customs clearance (for international orders).
• Rangreza Perfumes is not liable for lost parcels marked “delivered” by the courier.

5. CUSTOM/PERSONALIZED ORDERS

• All custom orders, name-engraved bottles, or special blends are non-returnable, non-exchangeable, and non-refundable.
• Full payment is required before customization begins.
• Once customization starts, no cancellations or modifications are allowed.

6. DAMAGED / WRONG PRODUCT CLAIMS

• If you receive a broken or incorrect product, please notify us within 48 hours with:
• Unboxing video from sealed package
• Clear images of the damage
• Order number and name

Failure to provide a proper unboxing video will void the claim.

7. PRODUCT INFORMATION & ALLERGIES

• We recommend patch testing a new fragrance before full use.
• If you are sensitive or allergic to any ingredient, please read the product description carefully or reach out to us before ordering.
• Rangreza is not liable for any allergic reactions or skin sensitivities.

8. CONTACT US

We're always happy to help!
📧 Email: email@rangrezafragrances.com
📞 WhatsApp: +91 98009 50052

📱 Instagram: @rangrezafragrances